Social Media & Community Manager Job at ScaleOps, New York, NY

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  • ScaleOps
  • New York, NY

Job Description

ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and software industry titans, ScaleOps’ platform removes the organizational friction between application owners and DevOps teams by fully automating the resource management process to meet real-time demand.

The ScaleOps platform dynamically manages the application’s resource allocation, eliminating the need for manual intervention. The result is improved application performance, 60%- 80% cloud cost savings, and a fully automated allocation process.

With well over $80 million in backing, ScaleOps has seen tremendous business growth, attracting global industry leaders to its customer base. ScaleOps automatically manages the production environments of over 50 enterprises, including Wiz, CATO Networks, Outreach, SentinelOne, Maxar, Playtika, Orca Security, EQ Bank, Outbrain, PayU, and Noname.

We’re looking for a Social Media & Community Manager to craft and amplify our brand voice across platforms, with a strong focus on developer channels like Reddit, X (Twitter), and Slack communities. You’ll own social strategy, content creation, and community engagement end-to-end.

Responsibilities

  • Develop and execute a bold social strategy across X, LinkedIn, Reddit, and emerging platforms.
  • Create engaging, high-impact content that resonates with developers and DevOps professionals.
  • Manage and grow developer-focused communities including Slack, Discord, and Reddit.
  • Work with Content, DevRel, and Product Marketing to amplify launches, updates, and campaigns.
  • Track performance metrics and iterate on content based on engagement and feedback.
  • Activate internal and external voices (including founders) to participate authentically in key channels.

REQUIREMENTS

  • 2–4 years of experience managing social and community for a B2B developer-first brand.
  • Strong grasp of Reddit culture, Twitter dynamics, and developer community nuances.
  • Excellent copywriting and visual content instincts.
  • Experience building and scaling community platforms and engagement.
  • Strategic mindset with willingness to experiment and iterate quickly.

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